How do I send a meter reading?

My meter readings

Sending regular meter readings is simple and is the best way to make sure you don't get estimated bills. There are a number of ways you can send us a meter reading:

  • The easiest way is to log into your account and send it from there.
  • You can also go to our contact page and use the email form, just select "Submit a meter reading" in the Contact Reason section. Don't forget to write down if it's a Gas or Electricity reading, and include your account number too.

For help reading your meter, read our handy guide, and if you still have questions please give our Customer Care Team a call. Remember we're here to help if you need us.